Is there a warranty? Frequently Asked Questions Common questions that we hear the most from our customers about permanent holiday lights. What are JellyFish Permanent Holiday Lights? JellyFish lights are a low-profile, app-controlled lighting system installed along the roofline of your home. Professionally installed by Aglow Custom Lighting, they’re designed to be virtually invisible by day and fully customizable by night. Whether you’re celebrating a holiday, hosting a party, or just lighting up your home’s exterior, JellyFish lights offer the perfect solution—365 days a year. See Answer What type of lighting is best for the outdoors? JellyFish LED lights are the best choice for outdoor lighting due to their energy efficiency, durability, and brightness. For added security, use the JellyFish API to connect your JellyFish lights to your security system. Depending on your outdoor lighting needs, you can also use floodlights for wide coverage or string lights for a cozy ambiance. See Answer How long do permanent holiday lights last? Permanent holiday lights, especially high-quality LED systems, like JellyFish Lights, will last 15 years or more. Most LEDs are rated for around 50,000 hours of use. Their lifespan can be affected by factors such as durability to weather, frequency of use, and the quality of the components used in the system. See Answer How are JellyFish lights different from traditional Christmas lights? Unlike temporary string lights, JellyFish lights are a permanent, durable, and fully integrated lighting system. Key differences include: • Discreet Design: Mounted in color-matched aluminum tracks that blend into your home’s trim—no exposed wires or hanging bulbs. • Built to Last: Weatherproof and made to endure harsh elements. • Smart Customization: Create unlimited colors, patterns, and effects using the JellyFish mobile app. See Answer How does landscape lighting work? Landscape lighting works by using low-voltage light fixtures strategically placed to highlight outdoor features, improve safety, and enhance curb appeal. These lights are connected to a power source and app controlled by your smart phone. Our JellyFish power source is 48V and powerful enough to run both your roofline and landscape lighting in one system, whereas competitor’s systems are 12V and not capable of the features JellyFish Lights can offer. See Answer Why is landscape lighting important? Landscape lighting enhances outdoor safety, security, and nighttime visibility. It also adds beauty and value by highlighting architectural features and landscaping. See Answer How are JellyFish lights installed? Aglow Custom Lighting ensures a clean and professional installation process: 1. Custom Layout: We map your roofline and architectural features to ensure a seamless fit. 2. Color-Matched Tracks: Lights are installed in sleek aluminum tracks that match your home’s exterior. 3. Hidden Wiring: All wiring is tucked into the track or routed through attic or soffit spaces. 4. Weatherproofing: Every connection is sealed and protected from the elements. 5. System Test: We fully test the system to ensure flawless operation and show you how to operate the system from the app before we leave. See Answer How many different colors and patterns can you do? JellyFish lights can produce over 16 million different colors. The user can create custom colors, programs, and patterns or choose from one of the many pre-set options. See Answer Can you do warm white? Yes, you can choose or make your own color temperature. Presets available for 2700K, 3000K, 3500K, 4000K, and 5000K. See Answer How long does installation take? Most residential installations are completed in 1-2 days. Our experienced installation team works efficiently to ensure a smooth, hassle-free setup of your JellyFish lighting system. See Answer Can I connect my JellyFish lights to my home security system and Google Home? Yes, JellyFish Lighting can connect to other software systems such as home automation, security systems, and more using JellyFish's API. See Answer Is there a warranty? When it comes to permanent lighting, warranty coverage matters—and not all warranties are created equal. At Aglow we are committed to transparency and continuous support for our customers. We offer a no-strings attached, 5-year warranty on parts and a 3-year warranty on labor and we won’t make you waste your time “registering your product” and won’t hassle you when you try to make a warranty claim. Exercise caution when you encounter companies advertising “lifetime warranties” for tech-based, consumable products. These often come with strict limitations, short labor coverage (typically 1–2 years), and burdensome claim processes. What’s marketed as a “lifetime warranty” is actually a “limited lifetime warranty” with lots of fine print and time sensitive registration requirements. Bottom line: Don’t just rely on buzzwords. Talk to Aglow to understand the specific warranty terms and how they compare—so you know exactly what you’re getting.